Here when you need us.
Already an IGD client? Pay a bill, send a website update or get help with email, all from here. Or call 248-625-0817, 9 AM to 5 PM Eastern.
Pay My Bill
Pay one invoice, several, or part of one. We credit your payment straight to your account.
By card
Call us at 248-625-0817 and we’ll take your card payment over the phone.By bank transfer (ACH)
Our bank details are on your invoice. Need them again? Email [email protected].By check
Mail your check to:
IGD Solutions
9340 Dixie Hwy.
Clarkston, MI 48348
Questions about a bill? Email [email protected] or call 248-625-0817.
Website support
Email your update to [email protected], or call. We finish most updates within 3 business days and tell you if one will take longer. Need it right away? Mark it urgent and we’ll get to it as fast as we can. When it’s done, we’ll let you know so you can check it.
Email an updateThree ways to keep your site current
We train you
Your site has an easy editor. We show you how to use it and help when you need us.A monthly maintenance plan
Send us your changes, and a fixed monthly fee covers updates to your existing content.Hourly, as needed
For sites that rarely change, we estimate first, then bill at our hourly rate.
Can’t log in?
Email [email protected] or call. We’ll get you in, and if you’d like a refresher, we can share your screen and show you how.How’s your site doing?
We use Google Analytics. We can send you a report, connect your own login, or go through the numbers with you.Planning what’s next?
We’re happy to meet in person, by phone or online to plan your site’s next steps or answer technical questions.
Email support
Setting up email on a new device? Use these settings, or call us and we’ll walk you through it.
Step-by-step setup for any device: help.emailsrvr.com
Common questions
Who owns my website?
You do: your website, your domain name and the work we’ve done, as long as the bill is paid. We don’t tie you to a hosting contract; we’d rather keep you with good service.
Can I update my website myself?
Yes. We’ll train you on your site’s editor and help whenever you need it. Many clients make some updates themselves and send us the rest.
Should I use POP, IMAP or Exchange?
IMAP, for most people: your mail stays on the server, is backed up nightly and looks the same on every device. POP downloads mail to one device. Microsoft Exchange adds a larger mailbox and shared calendars, contacts and folders.
Is email secure?
Not by default. Never send health information, card or bank numbers, or ID numbers by regular email. We can set up encrypted email that recipients open securely; just ask.
How do I spot a phishing email?
Check the sender’s address, not just the name: one wrong letter gives it away. Never enter a password from a link in an email; go to the site yourself. Don’t open attachments you weren’t expecting. Be wary of requests for gift cards, wire transfers or card payments. If something seems off, call the company on a number you already have, or ask us.